Training for Euskaltel workers

At Euskaltel we constantly worry about providing useful information to our people, valid to make certain complex situations easier in this digital society that is taking big strides forward.

Euskaltel has developed a Corporate Volunteer Program through the Euskaltel Konekta foundation, in which it will work to obtain a more just society and the comprehensive development of people.

Through lectures or conferences, aimed at the entire public (customers and non-customers), Euskaltel professionals share their technical expertise, focusing on developing the digital society and new technologies.

Keeping children safe online BILBAO

On 28 and 29 June, practical sessions on the use of new technologies and social media were run for parents and children.

It was a pilot workshop by a group of experts led by Angel Barrio (IT security engineer at Euskaltel) where children and young people were shown the real risks online.

During the session, experts staged online attacks when the participants could see the threat to their digital identity.

Meanwhile the parents attended a session whose main aim was to prepare them to communicate with their children on an equal footing.

They were shown the daily risks to which everyone is exposed when using technology and they learnt how to avoid and overcome them.

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Smartphone use BILBAO

Given by Nora Arrieta, a specialised teacher, the Euskaltel Konekta Foundation is offering basic courses on using smartphones, which with a duration of two half-day sessions seeks to help older people to face the world of new technologies. As a result, we offer a very simple, short and free of charge basic courses to learn how to use the essential functions of a mobile phone, PC and tablet.

Based on our experience, we have realised that today there is a real need to offer minimal training in new technologies to older people or in general those who want to learn how to use new technologies, but who do not do so due to fear and lack of knowledge. It is a basic and fundamental course to start learning how to use a smartphone. It follows a methodology specially designed for older people.

Using a very simple and easily understandable language, analogies with which they can understand the most abstract concepts without any problems, and a methodology that makes them feel capable of using new technologies, overcoming that fear we all have of unknown devices.

They are useful and entertaining classes. It is important to make the class as entertaining as possible for the pupils, particularly when dealing with older people for whom many of the terms and concepts are entirely unknown and complicated. We focus on purely practical elements, without going into technical terms.

The result is that the pupils learn the basic functions of their devices, which can bring them closer to friends and family, with very high ratings among those who have attended the course.