29
2013
Annual Report
Reliability
Since Euskaltel embarked on designing its network, priority
has been given to the security of the service, as we know
how important it is for our customers to be able to trust
their commercial and personal communications in a
reliable supplier.
The topology of the Euskaltel fibre optic network basically
follows a ring design that allows the services to be
protected in the case of an interruption to the service or
failure of some of the sections of the network by different
causes. Apart from this physical path redundancy, much
of the equipment and main elements of the network are
duplicated and/or interconnected in meshed circuits so that
should there be a failure or saturation problem in any of
them, the traffic is automatically redirected to another or
others to establish a route without a drop in service and
without the customer perceiving it.
Euskaltel is firmly committed to being a global
telecommunications operator for its customers, something
that it achieves by extending its own fibre optic network
from its hubs to the homes and locations of their customers
and potential customers.
This strategy is clearly differential to the vast majority
of market operators that are based on third-party
infrastructures and/or networks. Even though it involves
a huge effort in terms of investments, work and time, it
is the only way of guaranteeing that the services that we
supply can evolve appropriately, apart from being able to
offer more advanced services that other operators could
not provide. That has allowed us to become the leading
operator in the Basque Country both in broadband (with
very high speed products) and pay television (high definition
and digital television).
